Here are some facts taken from our customer satisfaction survey. Amplifying the customer oriented side of our service.
Seniors may trade in their vehicle for ride credits.
Volunteers may earn ride credits by volunteering to drive. These credits may then be used for transportation service at any of our affiliates or they may be donated to the Road Scholarship Fund for lower income riders.
Rides are available 24 hours a day, 7 days a week, for any purpose.
46% of ITN customers have an annual income of less than $25,000. Only 2% of ITN customers found the service too expensive.
94% of customers are "very satisfied" with the service they receive, with the people at ITN, and would recommend ITN to a friend.